Use case
Route every call to the right person
Replace phone menus with a conversation that understands the request and transfers with context.
- Understands
- Knows
- Acts
- Hands off
How is AI call routing different from a phone menu?
AI call routing replaces “press 1 for sales” menus with a short conversation. The agent understands the request in the caller’s own words, applies the business’s routing rules, and transfers the call to the right person or team — passing along a summary so the caller doesn’t have to repeat themselves.
Workflow
Routing flow
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Step 1: Ask
How can we help?
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Step 2: Decide
Using your rules.
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Step 3: Summarize
Key details.
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Step 4: Transfer
Warm handoff.
From ring to resolution
When customers call, HelloRing answers.
See how an AI phone agent would handle your calls, use your knowledge and hand off to your team.